W.I.L.L provides trauma-informed, neurodiversity-affirming Positive Behaviour Support Plan implementation to ensure young people receive consistent, compassionate, and safe support across home, community, and program environments.

Our goal is not to “fix behaviour,” but to understand what the behaviour communicates, reduce stressors, build skills, strengthen relationships, and promote safety and wellbeing.

We work closely with each child’s Behaviour Support Practitioner (BSP), therapists, families, and the NDIS team to ensure a unified, supportive approach.

 

1. Understanding Behaviour as Communication

Our team is trained to recognise that behaviour is a form of communication, and we support young people by:

• Identifying triggers, unmet needs, and stressors

• Observing patterns in emotional and sensory regulation

• Responding with empathy, curiosity, and respect

• Supporting alternative ways for the child to express themselves

We do not use punishment, compliance-based strategies, or approaches that undermine autonomy or dignity.

 

2. Consistent, Compassionate BSP Implementation

We work directly with the child’s Behaviour Support Practitioner to ensure:

• All strategies are implemented accurately and safely

• Data is collected consistently and meaningfully

• Staff understand proactive and reactive strategies

• Challenging moments are managed with low-arousal, safety-first approaches

• Positive behaviour strategies are embedded into everyday routines

Our team is trained to support the BSP at home, school, community, or in W.I.L.L programs.

 

3. Proactive Behaviour Supports

We focus on building the child’s capacity rather than reacting to behaviours.
Proactive support includes:

• Predictable routines and structured transitions

• Sensory regulation strategies

• Co-regulation support during stress

• Emotional literacy and self-awareness

• Social and communication skill development

• Modifying environments to reduce overload

• Preventing triggers before escalation occurs

 

4. Skill Development & Capacity Building

We support the child to develop skills that reduce the need for behaviours of concern, including:

• Emotional regulation skills

• Coping strategies

• Communication (verbal, AAC, or alternative means)

• Problem-solving and decision-making

• Independent living and daily routines

• Social connection and relationship skills

These skills are taught gently, at the child’s pace, in real-life contexts.

 

5. Low-Arousal Response to Behaviours of Concern

When behaviours of concern occur, our team uses:

• Calm, non-confrontational responses

• Safety-focused crisis prevention strategies

• Minimal verbal demands

• Respectful distance and body positioning

• Emotional validation and reassurance

• De-escalation tailored to the child’s sensory and emotional needs

Safety and dignity are always the priority.

 

6. Data Collection & Reporting

Our team collects and records:

• Incident data

• ABC-style observations (Antecedent, Behaviour, Consequence)

• Notes on triggers, regulation patterns, and effective strategies

• Progress notes aligned with NDIS standards

This information supports Behaviour Support Practitioners to review and evolve the BSP as the child grows.

 

7. Collaboration With Families & Professionals

We maintain strong communication with:

• Families

• Behaviour Support Practitioners

• Allied health teams (OT, speech, psychology)

• Support Coordinators and NDIS teams

• Schools (when appropriate)

This ensures a consistent, unified support approach across all environments.

 

8. Family Coaching & Education

We help families understand:

• What’s in the BSP

• How to respond to behaviours safely

• How to support emotional regulation at home

• How to identify early signs of overwhelm

• How to apply proactive strategies from the BSP

• What to communicate to therapists and educators

Families are supported with practical coaching—not just information.

 

9. Trauma-Informed, Neurodiversity-Affirming Practice

Our team is trained to:

• Prioritise felt safety

• Avoid power struggles and coercion

• Respect autonomy, identity, and communication styles

• View behaviours through a developmental and nervous-system lens

• Support children with compassion rather than control

We do not use restrictive practices unless authorised within an NDIS Framework and always aim to reduce or eliminate them.

Our Approach

W.I.L.L’s BSP implementation is:

• Safe

• Compassionate

• Human-centred

• Relationship-focused

• Strength-based

• Developmentally informed

• Designed to reduce stress, increase skills, and promote wellbeing

Our mission is to ensure every young person feels understood, supported, and never alone in their emotional experiences.